Spur

This is where to change all the profile and brand information that appears across all Spur features.

General Info and Settings

Here's where you track your current plan limits and usage across all Spur features.

Plans & Usage Settings

Expand your Spur capabilities with additional features and capacity upgrades.

Add-ons on Spur

Understand how to use our API docs and convert it into curl requests

How to use the Spur API and Swagger Environment

Complete guide to managing AI Credits in Spur - monitor usage, track consumption across channels, view transaction history, and buy more.

AI Credits Management

Configure revenue attribution settings to track which Spur broadcasts and workflows actually drive sales and measure campaign ROI.

Revenue Attribution Settings

Manage Instagram & Facebook channels in Spur - refresh connections, fix sync issues, update permissions, and disconnect accounts.

Instagram and Facebook Settings

Manage WhatsApp Business numbers in Spur - view account health, connect catalogs, update profiles, and access Meta analytics.Retry

WhatsApp Settings

Complete step-by-step guide to connect your WhatsApp Business number to Spur and set up WhatsApp Business API for automated messaging.

How to Connect Your WhatsApp Number to Spur and WhatsApp Business API

Create and customize live chat widgets for any website - configure branding, collect leads, add social links, and embed on your site.

Live Chat Settings

Connect your Shopify store to Spur for product syncing, order tracking, and displaying products in Instagram conversations and automations.

Shopify Settings

Connect your Meta Business account to run click-to-DM/WhatsApp ads and send conversion events back to Meta for better optimization.

Meta Business Accounts Settings

Sync Meta ad accounts to enable Link Products feature - customers get automatic product links when they comment on your ads/posts.

Ad Accounts Settings

Manage teams, assign conversations, invite members, and set user roles. Configure default assignees to ensure no customer messages get missed.

Team Settings

Set your business hours to control automation responses. Customers get different messages during vs after hours for proper expectations.

Working Hours Settings

Connect third-party tools to streamline your workflow. Sync data, automate tasks, and enhance customer experience with popular business apps.

Integrations Settings

Generate API keys to integrate Spur with custom systems. Access documentation and create secure connections for advanced workflows.

API Settings

Set up browser notifications to stay informed about new tickets and customer messages. Never miss important conversations.

Notification Settings

Settings on Spur: Explained

Create a custom design with text, images, and links

Still Need Help? Contact Support

Contact Support

Video Guides

Find answers and get help from Intercom Support and Community Experts

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