Spur’s integration with Shiprocket allows for the creation of dynamic automation flows, ensuring that your customers are promptly informed about their order’s fulfillment and delivery status. This guide will walk you through creating a flow triggered by Shiprocket updates.
1. Start with New Flow:
Log into your Spur dashboard and click on 'New Flow' to begin creating a new automation sequence.
2. Choose Shiprocket Update as Trigger:
In the flow creation interface, select 'Shiprocket Fulfillment/Delivery Update' as the trigger for your automation flow.
3. Add and Shopify Trigger:
Click on 'Add Trigger.' Then, choose the specific event you want to create the flow for, such as order created, order updated etc.
4. Setting Conditions in the Flow:
a. Insert a Condition:
Click on the "+" button to add a condition to your flow.
b. Specify Trigger Status:
For instance, set the condition as 'Trigger status is Out for Delivery' or any other relevant status based on your requirements.
5. Compose Your Message:
Add a message that will be automatically sent to customers when the condition is met. Ensure this message is clear, informative, and reflective of your brand tone. It could include details like expected delivery date, order tracking link, or a thank you note.
Conclusion
This automated flow ensures your customers are kept up-to-date with their order’s status, enhancing their experience and reducing the need for manual updates. Once set up, these flows operate autonomously, keeping communication consistent and reliable.