Overview Section
Current Plan
Shows your subscription tier (AI Max, AI Accelerate, etc.) with "Change Plan" option to upgrade or downgrade.
Billing Information
View payment method, billing cycle (monthly/annually), and access "Billing Portal & Invoices" for payment history.
Usage Limits
Automations
Number of automation flows created vs your plan limit.
Segments
Customer segments created for targeted messaging vs your allowance.
Custom Fields
Additional data fields added to contact profiles vs plan limit.
Users
Team members with access to your Spur account vs plan limit. Click "Buy Additional User Add-on" to increase capacity.
Connected Channels
WhatsApp
Shows connected WhatsApp numbers and current usage vs plan limit. Click "Connect WhatsApp channel" to add more numbers.
Instagram
Connected Instagram accounts for social automation vs plan allowance. Add more with "Connect Instagram channel."
AI Agents
AI-powered chat agents and current usage vs plan limit. View individual agents and their status.
Add-Ons Available
Full guide on available add-ons can be found here.
WhatsApp Wallet Balance Section
This is where you manage your WhatsApp messaging credits and billing settings.
Current Balance
Shows your available wallet funds for WhatsApp messaging. Covers all WhatsApp interactions with estimated usage duration.View Rate Card
Check current messaging rates for different WhatsApp message types (marketing, utility, service conversations).Refresh
Updates your current balance and transaction data. So if you've recharged a few seconds ago and the updated balance is not showing up right away, use this button to refresh the balance details.Recharge Wallet
Add funds to your wallet using preset amounts or custom values.
Auto Topup Settings
Enable Auto Topup
Toggle to automatically recharge your wallet when balance falls below your set threshold.
Benefits of Auto Topup:
Never experience service interruptions due to low balance
Maintain continuous WhatsApp communication with customers
Set once and forget about manual recharges
Auto Topup Amount
Choose how much to add when auto-recharge triggers. Options include preset amounts with minimum limits.
Auto Topup Threshold
Set the balance level that triggers automatic recharge. When your wallet drops below this amount, it will auto-recharge.
Recharge Options
Preset Plans:
Basic: Covers approximately 1 week of usage
Standard: Covers approximately 2 weeks of usage (Most Popular)
Premium: Covers approximately 1 month of usage
Custom Amount
Enter any amount above the minimum recharge limit. GST will be calculated and displayed before payment.
Transaction History
Filter Options:
All: Complete transaction history
Credits: Money added to wallet
Debits: WhatsApp usage charges
Transaction Details:
Date and description of each transaction
Transaction type (Credit/Debit) and amount
Running balance after each transaction
Status and detailed breakdown via "Details" link
Refresh button updates the transaction list with latest activity.
Your wallet automatically deducts charges for WhatsApp messages based on current rate card pricing for the country your message recipients are in. Monitor usage through transaction history to optimize your recharge frequency.