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Spur’s Pricing Model: Explained

Simple, AI-powered pricing with unlimited contacts. Learn how Spur’s pricing model works and how to pick the best plan for you.

Updated over a week ago

Overview

At Spur, every plan comes with unlimited contacts. No limits, no calculations, no surprises. Whether you’re starting small or scaling fast, we’ve designed our pricing to be predictable, powerful, and purpose-built for growing brands.


The Plans

Plan

AI Start

AI Accelerate

AI Max

Price/month:

INR

USD:

EUR:

₹2,999 (₹5,999 after 1st month)

$39 ($79 after 1st month)

€39 (€79 after 1st month)

₹6,499 (₹12,999 after 1st month)

$89 ($179 after 1st month)

€89 (€179 after 1st month)

₹19,999 (₹39,999 after 1st month)

$249 ($499 after 1st month)

€249 (€499 after 1st month)

AI Agents

1

2

3

AI Credits

2,000

12,000

40,000

Channels

1 of each: Live Chat, WhatsApp, Instagram, Facebook

2 of each

3 of each

Users

2

5

10

Automations

25 Flows, 15 Segments, 10 Custom Fields

50 Flows, 25 Segments, 25 Fields

Unlimited everything

Support

Email

Chat

Priority Chat


What’s AI & Why It’s in Every Plan

Spur’s AI lets you:

  • Handle customer queries automatically (FAQs, tracking, sales, etc)

  • Reply across WhatsApp, Instagram, FB & Live Chat

  • Escalate to humans only when needed

Each plan comes with a set number of AI credits (used for every AI response). You can always buy more credits later if needed.


What Else Is There?

1. WhatsApp Messaging Runs Through Spur Wallet

  • Spur has a direct credit line with Meta.

  • You recharge your Spur Wallet, and we handle payment to Meta on your behalf.

  • The rate card is visible under Wallet Settings, so you always know what you’re paying per message. Also linked here.

  • No stuck payments, card declines, or delivery issues due to Meta billing errors.

Just recharge your wallet → Send messages → No interruptions.


2. Multi-Channel Messaging (Based on Plan)

Channels are bundled by plan:

  • AI Start → 1 of each channel

  • AI Accelerate → 2 of each

  • AI Max → 3 of each

  • You can add more channels by upgrading to a higher plan.


Why You’ll Love the Pricing At Spur

  • No surprises in billing

  • Unlimited contacts from Day 1

  • AI-native support and automation

  • Clean, efficient workflows


How to Upgrade (if you are an existing customer)

  1. Go to Settings → Plans & Usage

  2. Click Update Plan

  3. Choose your new plan and confirm

Still confused? Talk to our support team.


Ready to experience smarter support, automation, and messaging?
Book a demo call with our sales team here!

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