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Understanding the Spur Dashboard: A Comprehensive Guide
Understanding the Spur Dashboard: A Comprehensive Guide

Master the Spur Dashboard! From chat automation to analytics, get the most out of your eCommerce ops. 🚀⚡️

Velma Dinkley avatar
Written by Velma Dinkley
Updated over a week ago

Introduction

Welcome to Spur! Our dashboard is designed to provide you complete analytics of your account in one page. This guide will walk you through each element of the Spur Dashboard to help you get the most out of our platform.

Dashboard Overview

When you first log into Spur, you'll land on the dashboard—a one-stop overview of all your active features, integrations, and analytics.

Core Elements Explained

1. Integrations Panel

  • WhatsApp, Facebook, Instagram Icons: These show the platforms you've successfully integrated with Spur. You can select relevant channels you want to see the data for.

2. Analytics Dashboard

  • Traffic Overview: View real-time and historical data on customer interactions by selecting particular channel. Just select the relevant channel >> Select the dates you want to see the analytics for >> And it will display the Total Number of Conversations, Total Orders and Total Revenue Generated via those channels in the date range selected.

4. Support and Notifications

  • In-app Support Chat: Connect with Spur's support team for instant assistance.

  • Notification Bell: Receive important updates and notifications from Spur.

Spur Marketing Calendar

Accessing the Marketing Calendar

  1. Log In to Spur: Open your Spur dashboard.

  2. Navigate to Marketing Calendar: You'll find the 'Marketing Calendar' tab on the top navigation bar or within a designated panel on your dashboard. It will help you plan your marketing campaigns accordingly, generate more revenue and get the best out of Spur.

Conclusion

The Spur Dashboard is your command center for making eCommerce communication magical. With a strong understanding of its features, you're now well-equipped to manage and optimize your operations.

Should you have further questions, our support team is always here to help.

Happy Selling! 🚀⚡️

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