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Knowing Your Spur Account
An Introduction to everything Spur has to offer
19 articles
Checking your Active Contacts usage in detailHow to check active contacts holistically and per message as well
How to Request a Feature Update Using CannyLearn how to request Spur feature updates using Canny. Your input helps us improve! Suggest, upvote, and track feature requests easily. 🚀⚡️
How Spur's Billing Works and Downloading Your Monthly InvoiceLearn about Spur's billing procedures and how to download your monthly invoice for seamless financial tracking.
Understanding your WhatsApp API ChargesWhen you do WhatsApp marketing, you pay to two entities, one is your Provider (Spur) and the other is Meta
Managing Your Spur Subscription: Upgrading, Downgrading TroubleshootingEncounter issues while changing your Spur subscription? Here’s a guide to smoothly upgrade, downgrade your plan. 💼🔄
What is Instagram Automation by Spur?
What Happens if I Exceed the Active Contacts Limit in My Plan?Exceed your active contact limit? Don't worry! We add an extra charge based on usage, no auto-upgrade. Learn how charges are calculated.
What is the Pricing of Spur?Understand our pricing plans and usage charges with the help of a few examples
Discontinuing Spur: Cancelling Subscription and Disconnecting WhatsApp, Instagram & FacebookCancelling your Spur subscription.
Introduction to Spur
Start here if you're new to the Spur interface
Understanding the Spur Dashboard: A Comprehensive GuideMaster the Spur Dashboard! From chat automation to analytics, get the most out of your eCommerce ops. 🚀⚡️
Revolutionizing eCommerce Communication: The Power of Spur's Automation Flows
Automations in Spur: Why They're Important, Benefits, and How to Use ThemBoost sales and enhance customer experience with Spur's automations. Get started now! 🚀⚡️
Marketing Tools in Spur: An In-Depth GuideElevate your eCommerce game with Spur's Marketing Tools. Boost sales, engage customers, and streamline operations🚀⚡️
Guide to Spur's Team Shared Inbox: Managing Tickets and Assignments for Streamlined Customer InteractionsLearn how to easily manage Spur's Team Shared Inbox with our guide on ticket statuses and assignments.
How to Create and Edit Segments - All Options Explained
A Comprehensive Guide to Navigating Databases in SpurUnlock Spur's database potential: manage Contacts, Segments, and Paid Orders for targeted marketing and smooth operations 🚀⚡️
Understanding Spur Pixel: Track Customer Journeys and Enhance ConversionsOne of Spur’s top features, allowing you to track the complete customer journey from chat to website interactions.
Different Ways To Assign Tickets in SpurThis article will help you learn how you can assign tickets between multiple agents in Spur.
New Feature: Send Custom Requests from Spur!Learn how to send HTTP Requests from Spur