Introduction
Your feedback is vital to us! We continuously strive to improve Spur's offerings to serve you better. If you've ever wished for a new feature or an update to an existing one, you're in the right place. This guide outlines how to request feature updates using Canny, a feedback management tool we employ for this very purpose.
Why Use Canny?
Canny helps us gather and prioritize the features that our users want the most. It provides an interactive platform for you to suggest new ideas, vote on existing ones, and discuss nuances with other users and the Spur team.
How to Request a Feature Update
Step 1: Navigate to Spur’s Canny Page
To get started, visit Spur's Feature Requests on Canny.
Step 2: Log In or Sign Up
You can use your existing Spur credentials to log in. If you're new to Canny, you'll need to sign up for an account.
Step 3: Browse Existing Feature Requests
Before making a new request, browse through the existing ones. Someone might have already requested the feature you're looking for.
Step 4: Upvote or Comment on Existing Requests
If you find a feature request that aligns with your needs, click on the 'Upvote' button to prioritize it. Feel free to leave a comment for additional context or suggestions.
Step 5: Create a New Feature Request
If your desired feature isn't listed, click on the 'New Post' button to create a new feature request. Describe your idea as clearly as possible, and add relevant tags.
Step 6: Submit and Share
Once you’ve filled in all the necessary information, click on the 'Submit' button. You can also share this feature request to garner more upvotes from other users.
Frequently Asked Questions (FAQs)
How Do I Know if My Feature Request is Being Considered?
Spur will update the status of feature requests on Canny, which you can check at any time.
Can I Edit My Feature Request?
Yes, you can edit your post for a more accurate description or to add additional details.
Conclusion
Your feedback and ideas are invaluable to us. By using Canny, you can directly contribute to shaping Spur into a platform that better meets your needs.
Note: Due to the dynamic nature of software development, there may be times when we cannot immediately implement a highly requested feature. However, rest assured that we take all feedback seriously and will keep you updated on any developments.
Feel free to reach out via intercom if you have any questions or issues. We're always here to help!