All Collections
Know your Spur Account
Understanding the Spur Dashboard: A Comprehensive GuideMaster the Spur Dashboard! From chat automation to analytics, get the most out of your eCommerce ops. 🚀⚡️
Automations in Spur: Why They're Important, Benefits, and How to Use ThemBoost sales and enhance customer experience with Spur's automations. Get started now! 🚀⚡️
Marketing Tools in Spur: An In-Depth GuideElevate your eCommerce game with Spur's Marketing Tools. Boost sales, engage customers, and streamline operations🚀⚡️
Guide to Spur's Team Shared Inbox: Managing Tickets and Assignments for Streamlined Customer InteractionsLearn how to easily manage Spur's Team Shared Inbox with our guide on ticket statuses and assignments.
A Comprehensive Guide to Navigating Databases in SpurUnlock Spur's database potential: manage Contacts, Segments, and Paid Orders for targeted marketing and smooth operations 🚀⚡️
How to Contact Our Support Team via Intercom for AI-Powered AssistanceGet instant AI support on Spur via Intercom—24/7 help, just a click away!
How to Add Tags to Contacts in SpurEfficiently organize your contacts on Spur by adding tags. Follow our simple guide for easy tagging via CSV upload. 🏷️📊
Restricting Team Member Access to Specific Spur FeaturesLearn how to manage and restrict team member access to specific features within Spur for enhanced security and efficiency. 🔐👥
Setting Working HoursThis article describes how people can set working hours on Spur and make changes to automations based on their work timings.
Checking your Active Contacts usage in detailHow to check active contacts holistically and per message as well
Meta Charges and How to Pay Them
Spur Is Compatible With One-Click Checkout ProvidersBoost eCommerce with Spur's One-Click Checkout integration. Elevate conversions and cut cart abandonment. 🛒⚡
How to Request a Feature Update Using CannyLearn how to request Spur feature updates using Canny. Your input helps us improve! Suggest, upvote, and track feature requests easily. 🚀⚡️
Different Ways To Assign Tickets in SpurThis article will help you learn how you can assign tickets between multiple agents in Spur.
How to mark a chat as unread?Learn how to mark chats as unread in Spur's Team Shared Inbox, a useful feature for managing your communications more effectively.
Understanding Spur Pixel: Track Customer Journeys and Enhance ConversionsOne of Spur’s top features, allowing you to track the complete customer journey from chat to website interactions.