Keeping track of important conversations is essential, and sometimes you might open a chat prematurely. Spur's "Mark As Unread" feature allows you to revert the chat to its unread state so you can come back to it later. This feature is available on both the desktop and mobile versions of our application, ensuring you can manage your communications effectively, no matter where you are.
Steps to Mark a Chat as Unread:
Navigate to Team Shared Inbox:
Start by opening your Spur application. Access the Team Shared Inbox where all team communications are centralized.
Open the Chat:
Browse through your chats and click to open the one you want to mark as unread. This could be a chat you've accidentally opened or one you need to review again later.
Mark the Chat as Unread:
Within the chat interface, look for the "Mark as unread" button. This might appear as an icon or a text button, depending on your device. Click this button to change the chat's status back to unread.
The chat will now appear as if it has not been opened, allowing you to return to it when ready.
Benefits of Using the 'Mark As Unread' Feature:
Improved Organization: Keep your inbox organized by marking chats that need further attention as unread.
Enhanced Productivity: Prioritize your workflow by revisiting unread chats at a more suitable time.
Flexibility: Manage your communications seamlessly across both desktop and mobile platforms, ensuring no chat goes unnoticed.
Conclusion
The "Mark As Unread" feature is designed to enhance your ability to manage communications efficiently. Whether you're dealing with high volumes of customer interactions or coordinating with team members, this feature helps ensure that every chat receives the attention it deserves.
Need More Help?
If you have any questions about using the "Mark As Unread" feature or other functionalities within Spur, don't hesitate to reach out for support. Our team is here to help you maximize your use of Spur to improve your communication workflows.
