How to Use Bulk Actions in Spur’s Shared Inbox
Managing conversations is now easier with the new bulk actions feature in Spur’s Shared Inbox. You can select multiple chats at once and take actions like:
Mark as Read
Mark as Unread
Open Tickets
How to Select Chats
To select chats:
Head to the Shared Inbox.
Hover over the profile pictures/names next to each chat and click once to select them.
Tip: Once one chat is selected, clicking the checkbox at the top lets you “Select All”.
This selects all chats loaded in your current view, not all chats in the inbox—this is by design and to ensure smoother performance. If you want to select more chats in one go, scroll down to the bottom to load more chats, and you'll be able to bulk select them too.
Apply Bulk Actions
Once you’ve selected the chats:
Click on the Actions dropdown in the top-right (see Screenshot 6).
Choose from:
Open Tickets
Mark as Read
Mark as Unread
These actions are a great way to quickly manage busy inboxes and clean up at scale.