To make changes your WhatsApp Business Profile, follow the steps below:
Go to WhatsApp Manager and select your business.
In the left pane, click Phone Numbers under "Account Tools"
Make sure the correct WhatsApp Business Account is selected on the top-right.
Then, click on the Phone Number for which you'd like to edit the profile. That will open the details of that number.
Click on the Profile tab.
From this screen, you can make changes to your WhatsApp Profile. You can change:
WhatsApp Profile Photo
Display Name
Note: This requires additional steps to ensure the Display Name you choose gets approved. Click here to follow these steps and avoid rejection issues.
Business Category as shown on WhatsApp
Description
Address
Email
Website
Make the changes you'd like to make, then hit save at the bottom.
That's it!
If the changes you've made are in line with WhatsApp's formatting rules and Business Policy, it will get changed in 2-3 hours!
For accounts that are verified (have blue tick)
If you have an official WhatsApp Business Account (Blue Tick), Contact Facebook's Direct Support & provide the following details to change display name in your WhatsApp Business Account:
Question Topic: Request an Official Business Account
Request Type: Update OBA Display Name
Here's what's necessary to ensure your Display Name gets approved:
Most commonly, display names are rejected because Meta cannot establish a direct relationship between your desired Display Name and your existing Facebook business portfolio.
This can easily be resolved by clearly displaying both your Legal Business Name (as listed in the Business Info section of your Facebook Business Manager) and the desired Display Name in your website footer. Ensure the website URL matches exactly the one registered in your Facebook Business Manager.
Here is an example of how Spur handles it:
Spur's Facebook Business Manager ->
Spur's Website ->
