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All CollectionsTroubleshootingInstagram/Facebook Issues
Check Connection between your Instagram & Facebook page
Check Connection between your Instagram & Facebook page

"Ensure smooth automation by checking your Instagram-Facebook connection. Follow these simple steps to verify and fix any issues."

Updated over a year ago
  1. Go to - https://www.facebook.com and switch to the Facebook profile of your brand

  2. After you have switched, go to this link - https://www.facebook.com/settings?tab=linked_instagram and check whether your IG page is correctly connected to your FB page or not.

  3. If the IG page is not connected or if there is any error, kindly connect the page or fix the connection.

  4. After your IG & FB pages are properly connected to each other, go to - https://use.meetspur.app/app/settings/fb-ig and click on "Try Refreshing Permission" and make sure the automation is turned on in the top right.

  5. And that's it! Your automation should be working fine now.


Still experiencing issues?

If you are still experiencing issues, you can book a call with the Spur team by visiting https://meetspur.app/live-demo.


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