What It Does
Adds a tag to the contact for segmentation or filtering.
When to Use It
Marking high intent customers
Tracking which flows customers went through
Segmenting by behavior (e.g., "abandoned_cart", "vip_customer")
How to Set It Up
Fields:
Enter tags here: Type tag names (e.g., "interested_in_jackets")
Example:
Customer clicks "I want a discount" → Add Contact Tag: "discount_seeker"
Pro Tip
Use tags to trigger broadcasts later. Send special offers only to tagged contacts.