What This Action Does
Applies a tag to a Shopify order (Only works when the trigger itself is Shopify related). Tags help you organize, filter, and track orders based on specific conditions or customer actions.
Why You Need This
Track order statuses: Tag orders that got cancelled, confirmed etc. When people click on confirmation messages to confirm, you can connect that button to an add order tag action where a tag is added to the order after the button is clicked/tapped on. You can later view these tags and track how many orders are confirmed at a glance on your Shopify.
Flag special handling: Mark orders that need gift wrapping, expedited shipping, or custom packaging.
Segment for analysis: Group orders by promotion type, customer tier, or fulfillment method
Things to Note
Tags appear in your Shopify admin under the order details
You can apply multiple tags to the same order by using this action multiple times
Tags are case-sensitive in Shopify
Common tag formats:
whatsapp-order,vip-customer,COD-prepaid-converted
How It Looks In Action
When a customer completes a COD to prepaid conversion through WhatsApp, this action automatically tags their Shopify order as converted-to-prepaid. Later, you can filter all such orders in Shopify to analyze conversion rates.
How Each Step Works
Trigger the flow: Could be "order created", order fulfilment/delivery update or any other Shopify order specific trigger (Order Updated, Order Cancelled, Order Fulfilled, Order Partially Fulfilled)
Add Order Tag action executes: Pulls the order ID from the trigger (using
trigger.namevariable)Tag gets applied: Shopify receives the tag and adds it to the order
Confirmation: You can see the tag immediately in Shopify admin
Setup Tips
Use descriptive tags that make sense 6 months later:
2024-diwali-saleis better thanspecial-offerKeep a tag naming convention across your team
Don't over-tag - too many tags make filtering harder