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Why Link Products Requires Shopify Integration

Link Products needs Shopify to access your catalog. AI Acquire doesn't include it. Upgrade to AI Start or set up manual DM automation instead.

Updated this week

The Problem

You're trying to use Link Products but it's not working on your AI Acquire plan.

Why It Doesn't Work

Link Products requires your Shopify store to be connected.

Here's how it works:

  1. Someone comments on your Instagram post (e.g., "interested" or a keyword you choose)

  2. Spur automatically sends them the exact product link in their DMs

  3. We also reply to their comment asking them to check their DMs

But here's the catch:

Your AI Acquire plan doesn't include Shopify integration.

That means we literally don't know what products you sell. We can't link something we can't see.

Think of it like trying to recommend books when we don't have access to your library.


Your Options

Option 1: Manual Setup (No Upgrade Needed)

Set up a basic automation where:

  • People comment with a keyword

  • You manually send them product links via DM

Limitations:

  • You handle all the product linking yourself

  • No automatic product catalog access

  • More time consuming

Works for: Small catalogs or low comment volume


Option 2: Upgrade to AI Start (Recommended)

Upgrading to AI Start gets you:

✅ Shopify integration
✅ Full Link Products functionality
✅ Automatic product link delivery
✅ Comment replies + DM automation
✅ Access to your entire product catalog

How it works after upgrade:

  1. Connect your Shopify store

  2. Link products to Instagram posts/reels/ads

  3. Set trigger keywords

  4. When someone comments → they automatically get DMed with the product link

  5. We also reply to their comment telling them to check DMs

Everything happens automatically. No manual work needed.


Which Should You Choose?

Choose Manual if:

  • You have a small product catalog

  • Low comment volume

  • Comfortable handling DMs yourself

  • Budget conscious right now

Choose AI Start if:

  • You want full automation

  • Growing comment volume

  • Multiple products to promote

  • Want to save time and scale efficiently


Bottom Line

Link Products needs access to your product catalog via Shopify.

AI Acquire doesn't include Shopify integration, so the feature can't work.

Go manual for now, or upgrade to AI Start to unlock the full automated experience.

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