The Problem
You're trying to use Link Products but it's not working on your AI Acquire plan.
Why It Doesn't Work
Link Products requires your Shopify store to be connected.
Here's how it works:
Someone comments on your Instagram post (e.g., "interested" or a keyword you choose)
Spur automatically sends them the exact product link in their DMs
We also reply to their comment asking them to check their DMs
But here's the catch:
Your AI Acquire plan doesn't include Shopify integration.
That means we literally don't know what products you sell. We can't link something we can't see.
Think of it like trying to recommend books when we don't have access to your library.
Your Options
Option 1: Manual Setup (No Upgrade Needed)
Set up a basic automation where:
People comment with a keyword
You manually send them product links via DM
Limitations:
You handle all the product linking yourself
No automatic product catalog access
More time consuming
Works for: Small catalogs or low comment volume
Option 2: Upgrade to AI Start (Recommended)
Upgrading to AI Start gets you:
✅ Shopify integration
✅ Full Link Products functionality
✅ Automatic product link delivery
✅ Comment replies + DM automation
✅ Access to your entire product catalog
How it works after upgrade:
Connect your Shopify store
Link products to Instagram posts/reels/ads
Set trigger keywords
When someone comments → they automatically get DMed with the product link
We also reply to their comment telling them to check DMs
Everything happens automatically. No manual work needed.
Which Should You Choose?
Choose Manual if:
You have a small product catalog
Low comment volume
Comfortable handling DMs yourself
Budget conscious right now
Choose AI Start if:
You want full automation
Growing comment volume
Multiple products to promote
Want to save time and scale efficiently
Bottom Line
Link Products needs access to your product catalog via Shopify.
AI Acquire doesn't include Shopify integration, so the feature can't work.
Go manual for now, or upgrade to AI Start to unlock the full automated experience.