Guide on the Contacts View in Database

When you open the Database section and click Contacts, you're looking at your entire customer universe. Here's what each piece does:

1. Profile Column
​
Shows contact names, their profile pics and their phone numbers. Quick visual reference to see who's who. If someone's uploaded a photo (rare but happens), you'll see it here. Otherwise it's their initials in a colored circle.
​

2. Tags Column
​
Those blue labels? Tags. Use them to mark VIPs, problem customers, wholesale buyers, whatever categories make sense for your business. You can filter by these later too.
​

3. Created At When this contact first entered your system. Could be from:

Timestamp shows exact date and time. Useful for tracking how long someone's been in your funnel.
​

4. Custom Fields
​
This is where it gets interesting. See those values like "lead_collection": "collected"? Custom fields let you store anything:

You define these fields, then use them in automations and segments.

6. Search Bar

Type any name, number, or email. Searches happen live as you type.

Opens the chat in your inbox for that particular customer.

8. Import Button
​
Bulk upload contacts via CSV. Supports big lists (thousands of contacts). Make sure your CSV has headers that match Spur's format or you'll waste time fixing import errors.

Way more thorough information on how to import contacts here.

Allows you to add one singular contact at a time.

10. Actions Menu
​
Those three dots on the right. Click for options:

11. Filter Dropdown Currently showing "All" but click this to filter by:

12. Channel Icons Shows where this contact came from or where they're active:

​