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Change Opt-In Status Action

Updated yesterday

What It Does

Opts contacts in or out of marketing messages.

When to Use It

  • When customers explicitly opt in or out

  • Compliance with messaging regulations

  • Pausing marketing messages for support tickets

How to Set It Up

Fields:

  • Select OptIn status: Choose True (opt in) or False (opt out)

Example:

Customer clicks "Stop sending me offers" β†’ Change Opt-In Status: False

Pro Tip

Once opted out, customers won't receive marketing broadcasts until they opt back in, or, until you manually turn their opt-in status back to true.

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