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How to Reach The Automation Flow Builder

You want to create your own flow from scratch, sure. But how do you find it? This guide tells you how.

Updated this week

Start building your custom automation in four quick steps:

Step 1: Navigate to Automation

On the dashboard, click the thunderbolt icon on the left sidebar.

Step 2: Create a New Flow

Hit "+ New Flow" on the top right.

Step 3: Pick Your Channel

Choose the channel you want: WhatsApp, Instagram or Facebook.

(Keep in mind: triggers and actions vary by channel.)

Step 4: Start from Scratch

When the template selector appears, skip the templates and click "Start from Scratch" at the bottom right.

You'll land in an empty canvas asking you to add a trigger.

That's it. You're now in the Flow Builder.

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