What You're Looking At
This is your Automation Flows dashboard. It's where you build, manage, and monitor all your automated workflows across WhatsApp, Instagram, and Facebook.
Top Section Breakdown
Search Bar
Type a flow name to find it fast when you've got dozens running.
Sort Button
Orders your flows by name or last update. Click the arrow to flip between ascending and descending.
Filter Channels (All)
Tap this to show only WhatsApp flows, only Instagram flows, or everything at once.
+ New Flow Button (Blue)
Clicking on this will give you an option to choose which platform do you want this new flow that you want to create to be for? Whether it's WhatsApp, Instagram, or Facebook.
After that you get to choose a flow from one of the template flows that we have pre-built for each account or you can also start a blank automation from scratch.
For guides on the most essential default automation flows, click here.
For creating a new flow from scratch, you can learn how to work with the automation builder here.
The Count Line (From example screenshot up there)
"361 current total flows of 10000 allowed in your plan"
This tells you:
How many flows you've built (361)
Your plan's max limit (10,000)
When you hit the limit, the "+ New Flow" button grays out until you delete old flows or upgrade
Flow List Table
Each row is one automation. Here's what each column means:
Checkbox (far left)
Select multiple flows to bulk delete or export later (coming soon).
Name
The flow's name. Click it to open the editor.
Channels
Shows which platform(s) the flow runs on. You'll see a WhatsApp icon, Instagram icon, or Facebook icon, plus the connected phone number or handle.
Updated At
Last time you or someone on your team edited this flow. Helps you spot stale automations.
Created At
When the flow was first built.
Toggle (blue or gray)
Blue means the flow is live and firing. Gray means it's paused. Flip it off if you need to stop an automation without deleting it.
Edit Button (blue pencil icon)
Opens the flow builder so you can tweak messages, add steps, or change triggers.
What You Can Do Here
Create a new automation by hitting "+ New Flow"
Turn flows on or off with the toggle
Edit any flow in the automation flow builder by clicking the edit button with the pencil icon
To edit name, you can click on that same edit button and once the automation flow builder opens and the name of the flow is displayed on the top right, you can edit the flow name from there.
Search or filter to find a specific automation
Check your usage against your plan limit
Ping us in chat if a flow isnt behaving as expected. We can review the setup with you.