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Everything you need to know: ShopPass

This article describes everything. from 0 to 100 about if you have a shoppass integration, how to set it up and how to use it in automations

Shop Pass Integration & Automation Setup Guide

Connecting Shop Pass with Spur

Step 1: Navigate to the Shop Pass Integration

  1. Log in to your Spur dashboard.

  2. Navigate to Settings → Integrations → Shop Pass.

  3. Click Integrate with Shop Pass.


Step 2: Complete the Integration

  1. Follow the integration instructions displayed within the Spur dashboard.

  2. Copy the API key provided by Spur.

  3. Log in to your Shop Pass dashboard.

  4. Paste the API key into the designated field in Shop Pass.

  5. Save the configuration.


Step 3: Verify the Connection

Once the setup is complete, the integration status should display as Connected in both the Spur and Shop Pass dashboards.


Creating Automations Using Shop Pass Triggers

Step 1: Create a New Automation Flow

  1. Navigate to Automations → My Automations.

  2. Click New Flow.

  3. Select WhatsApp as the channel.

  4. Choose Start from Scratch.

Step 2: Add a Shop Pass Trigger

  1. Click Add Trigger.

  2. Search for Shop Pass Event.

  3. Select the Shop Pass trigger option.

Step 3: Choose the Trigger Event

  1. Click on the trigger block.

  2. Select the Shop Pass event you want to use as the trigger for your automation.

Example: Abandoned Cart Automation

For this example, select the Abandoned Cart event as the trigger.

Step 4: Add a WhatsApp Message

  1. Add a WhatsApp Message block to the flow.

  2. Connect the trigger block to the WhatsApp message block.

Step 5: Configure the Message

  1. Open the WhatsApp message block.

  2. Select the WhatsApp template you would like to send to customers.

  3. Fill in the arguments for all the variables

  4. Save the configuration.

Step 6: Publish the Automation

Review the flow configuration and publish the automation.

Once published, the selected WhatsApp template will automatically be sent whenever the chosen Shop Pass event is triggered.

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