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How to Re-train your AI Agent

Sometimes, your AI agent needs a clean slate to perform its best. Whether you're looking to keep your meticulously crafted custom prompts or you'd prefer to just "burn it all down" and start fresh, here is how you can reset your knowledge base effectively

Updated this week

Option 1: The "Precision Refresh"

Best for: Users who have spent time perfecting Custom Prompts or Custom Actions and don't want to lose that hard work.

If you’ve fine-tuned how your agent speaks or integrated specific API actions, use this surgical approach to clear out the data without deleting the agent itself.

  1. Navigate to the AI Tab: Open your dashboard and select your specific AI agent.

  2. Locate the Knowledge Sources: Look for the categories labeled Website, Files, Text, and Q&A.

  3. The Clean Sweep: One by one, enter each category and click the "Delete All" button.

  4. Verify: Ensure all tabs show zero remaining data points.

What’s next? Once the old data is gone, your agent is a blank slate while keeping its personality intact. Use the Spur Training Guide to begin uploading your new, improved data.


Option 2: The "Total Reset"

Best for: Users with standard agents or those who want to save time by avoiding multiple "Delete All" clicks.

If you haven't made many edits to the agent's internal settings, deleting and recreating the agent is actually the fastest path to a fresh start.

  1. Go to the AI Tab: View your list of active agents.

  2. Delete the Agent: Simply hit the delete icon on your existing AI agent.

  3. Create New: Click the button to create a brand-new agent from scratch.

  4. Re-Train: Because this is a new agent, you’ll need to feed it information immediately.

Pro Tip: Keep this Training Tutorial open in a side tab to walk through the setup of your new agent in under five minutes.


Which path should you choose?

Feature

Option 1 (Precision)

Option 2 (Total)

Saves Custom Prompts?

✅ Yes

❌ No

Saves Custom Actions?

✅ Yes

❌ No

Speed

Moderate (Manual clicks)

🚀 Fast

Best Result

Clean data, same personality

Fresh start for everything

While I have your attention, here's a video by Royal on how to make your AI's answers better:
https://youtu.be/3vlu6TAISnE

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