Step 1: Fresh Install of Nitro Integration
1. Remove Existing API Client Keys:
• Go to Settings > API.
• Remove any existing API client keys for a fresh start.
Note: You will lose your existing API integrations, and will have to reuse the new key for Nitro as the API key for all future API Integrations.
2. Initiate Nitro Integration:
• Navigate to Settings > Integration > Nitro.
• Click on Manage and follow the instructions to integrate with Nitro.
Click on 'Integrate with Nitro'
3. Verify Nitro API Client Key:
• Once integrated, check Settings > API.
• Ensure the Nitro client key appears in the API client keys list.
Step 2: Setting Up Automations with Nitro
1. Create a New Flow:
• Go to Automations > My Automations and click New Flow.
• Choose WhatsApp as the channel (Nitro captures phone numbers, ideal for WhatsApp).
2. Start from Scratch:
• In the dialog box, select Start from Scratch instead of a template.
3. Add a Trigger:
• Choose a trigger from Nitro’s options:
• Page Viewed
• Category Viewed
• Product Viewed
• Added to Cart
• Removed from Cart
• Checkout
• For example, select Product Viewed as a trigger to engage customers who viewed a specific product.
4. Design the Flow:
• Add Delay Blocks:
• Example: Add a 2-hour delay after the trigger to avoid appearing intrusive.
• Send Messages:
• After the delay, send a message like, “Hey, we noticed you liked [Product Name]. Buy it now!”
• Follow-Up Messages:
• Add another delay (e.g., 2 days) and send a message highlighting customer testimonials or reviews.
• Final Offer:
• Add a delay (e.g., 3 days) and offer a unique Shopify discount code to close the sale.
5. Enable the Workflow:
• Save and enable the flow to start engaging leads automatically.
Step 3: Manual Engagement with Nitro Leads
1. Access Identified Leads:
• Open Nitro’s dashboard to view identified visitors.
• Details include names, locations, emails, phone numbers, products viewed, and cart items.
2. Sync with Spur:
• Leads identified by Nitro are automatically added to Spur with the tag Nitro Lead.
3. Segment Nitro Leads:
• In Spur, go to Contacts and filter by the Nitro Lead tag.
• Create segments to target these leads specifically.
4. Broadcast Messages:
• Use the Nitro Lead segment to send personalized broadcasts.
• Example: Announce new product launches or offer exclusive deals.
Benefits of Nitro Integration
• Automated Abandoned Checkout Recovery:
• Nitro identifies visitors who would otherwise remain anonymous, enabling you to recover revenue effectively.
• Advanced Segmentation:
• Separate Nitro leads and target them with tailored campaigns.
• Actionable Insights:
• Track visitor activity, cart contents, and browsing behavior to refine marketing strategies.